Our refund policy has been devised to define the situations under which Newsys Solution will provide a refund, the procedure for claiming a refund and the responsibility of Newsys Solution in circumstances resulting in such a claim.
Payments for custom design projects are made to us in increments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable.
- Cancellations will be considered only if the request is made within 48 hours of placing an order.
- Full refund: In cases the project has not been started or if the initial design style has not been approved. It will take 30 Days to refund the amount.
- Partial refund: If there is a failure to deliver as per the agreement after the approval of the initial design style. The partial refund will be in proportion to the work completed.
- No refunds: If the project has been completed and uploaded on the server.
Domain Registration & Hosting
- Refund not applicable on domain registration fees. However you can use the domain name by logging into Client Area.
- We offer full refund on web hosting service if the cancellation request made within 30days of placing an order.
- Domain name registration & Web hosting renewal fee are non-refundable.
We offer full refund on remaining Bulk SMS Credit.
Processing of Refunds
The refunds will be processed within 30 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by check or refund by wire transfer.